New procedures have been adopted at the central police department in the Umbrian city of Perugia to regulate the access of residence permit applicants.
The new procedures entered into force on January 13. From this date, all applicants for residence permits in Perugia, in central Italy, will need to book an appointment online before attending the police headquarters, or questura.
Appointments can be taken online at the immigration office by clicking on the section relations with the public.
Perugia police chief, Dario Sallustio, inaugurated the new procedures in a visit to the office ahead of the start date.
Visits will need to be booked online through the following link or through the QR code indicated on the side and hung at the entrance of the central police department.
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Online bookings limited to 15 per day
The new booking system allows up to 15 appointments a day to be scheduled, and is updated every day according to the office's opening hours and days (Monday, Wednesday, Thursday and Friday).
In a press release, the central police department stressed that, in case of a fully booked agenda over the following 30 days, an additional 15 appointments will be made available every day, starting at the end of the initial 30-day period.
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New system to avoid long waits and allow choice
After booking, users will receive an email to confirm the appointment and, as an additional service, an hour before the appointment they will receive a reminder by email.
The updated procedure will help make the services of the immigration office more accessible, avoiding waits and allowing foreign citizens to choose the day and the time of their appointment, stated the police in a press release.